CD PROJEKT RED is a world-renowned videogame development studio, famous for the Witcher games, GWENT: The Witcher Card Game as well as for Cyberpunk 2077. Till the end of 2020, over 50 million copies of The Witcher, The Witcher 2: Assassins of Kings and The Witcher 3: Wild Hunt were sold worldwide.
The coronavirus pandemic has changed the way we work. This company-wide change in the workplace is impacting tech orgs: many employees may experience no time for deep work, increased workload, more collaboration & work interruptions, as well as rise in zoom fatigue & screen time. The work of people leaders became much harder, and teams may experience less bonding and connectivity.
The goal of CDPR is to work out a constant beta model on how to keep teams’ well-being high and make work time more efficient and less overloading. As a data-driven company, they aim to measure work habits and transform them into more effective ones based on data, not just intuition.
With the right data, the company can prioritize HR actions, adapt them to the teams' needs (instead of implementing one-fits-all programs), and make the new ways of working successful in the long term (without returning to the old habits).
The basic challenge is how to measure & evolve work habits across several thousand employees in an ethical and impactful way.
How to do it with a high ethics and protection of employees’ privacy? How to evolve work habits of a several dozen teams and project groups with different needs and challenges in the large scale & long term?
CDPR uses the work habits analytics platform of Network Perspective. One of the major factors is that the software is using data from company systems in an ethical and secure way. The software analyzes meta-data only (with no content download), and the data are hashed (flow data anonymization). Analytics are calculated, and reports presented only on a team or group level (min. 5 people) to protect the privacy and impact on individuals.
With Network Perspective algorithms CDPR aims to seamlessly measure work habits within and among 100 teams, and distribute this knowledge directly to the teams. They have a let’s go roadmap that aims to build the discussion on work habits into the company routines on a team level (retro & review meetings).
The tool is generating about 1000 feedback reports giving teams data, reference ranges, insights, and actions on their teams’ work experiences.