Delivering “User Magic” in Software Quality – The Google Way

Get your meetings in shape with Mural or Miro templates! Why use them? Because even your meetings deserve a makeover! 🚀

Focus mode increases the quality of your current focus slots. Don't worry, it's only a small part of your day, you'll be off.

How to Turn Developer Experience [DevEx] Insights into Actions

How Senior Tech Pros View Developer Experience and Delivery Challenges

Start a deep work session with a to-do list to minimize distractions & prioritize your tasks.

You can change it to a private channel if you are in a group Direct Message (DMs) with multiple people.

How Focusing on Better Developer Experience (DevEx) Frees Developers to Do What Matters Most

Consider weekly, bi-weekly, monthly, or quarterly recurring meetings.

At first, it may feel strange to switch from reporting (comfort zone) to more open questions (unknown zone), but give it a try for a week, it’s worth it!

Individual attention from the leader is important for productivity, engagement, and well-being.

Managing distractions is key to maintaining focus and productivity when you're in flow mode.

Whether you’re in sales, development, or production, creating custom sections in Slack can make your day-to-day more efficient.

In remote-first work, interactions with other teams do not happen by incident.

Switch to async status updates to save time in meetings and improve them. When check-ins are a reporting moment, everyone just tries to look busy. Async updates also give more time for fixing problems, bonding, and planning.

Here are some topics you might consider including in a 1-on-1 agenda.

Even a short description on your profile (position, team, what you do) plus a photo will make it much easier to know you.

Only one in five professional developers are happy with their current job. Stack Overflow asked over 65,000 developers whether they were satisfied with their current role. Only 20% chose the option "happy at work".

Maximize your team's efficiency by incorporating meeting recordings into your routine.

Schedule “Do not disturb” status on Slack to automatically pause Slack notifications for your deep work slots.

Configure your general Slack notification preferences and review notifications triggers for your channels.

Creating Team meetings calendar is handy in terms of: managing the Team meetings by everyone from the team, onboarding new people, and sharing Team calendar with other teams, so they can join whenever they want to

Traditionally, tech companies have measured developer productivity by tracking the flow of work through the delivery process—from writing code to getting it reviewed, merged, and released into production. However, a new approach is gaining traction: measuring Developer Experience (DevEx).

Offering times you’re free for a meeting while sending emails eliminates the back-and-forth emails for finding the perfect time for a meeting.

AI is often depicted as a double-edged sword, eliciting both excitement and fear. A study by Microsoft, which surveyed 31,000 people globally, reveals a nuanced perspective on the future of work with AI.

Put blocking off time slots for deep work on autopilot in your calendar as recurring meetings.

Build the habit of replying to chats & emails in 2-3 slots per day...

We outline five actionable tactics to minimize multitasking and context switching, enhancing overall efficiency and job satisfaction.

By encouraging teams to adopt the efficient habits of their smarter counterparts, specifically reducing large and daily meetings, we're not just reclaiming hours but are fostering a more focused, productive work environment.

By challenging myths with data-driven insights and adopting targeted strategies, we can reclaim our schedules and foster meaningful collaboration.

Time to speed up! As we’ve closed the seed round with Unfold vc, we now move to setting even more ambitious goals for the future.

Working in a multitasking environment makes it challenging to deal with context switching on a daily basis, and developers are no exception.

Collaborating between the DX and Employee Experience (EX) teams seems a great opportunity to exchange data and best practices to boost both performance and engagement.

We’ve asked around 100 PMs about what generates the highest pain in their teams and the answer no. 1 was context switching with more than 50% of respondents pointing out that teams really suffer from constant interruptions.

The Adaptavist Group is a digital transformation company with 1,000+ employees worldwide. It's a leading global partner of Atlassian, supporting more than half of the Fortune 500 companies.

We had the pleasure of conducting a webinar for ABSL Poland members today.

We had the pleasure of conducting a webinar for SoDa members.

Allegro is the largest e-commerce platform of European origin. Each month, 22 million customers visit the Allegro platform where they can choose from over 250m offers.

We wanted to share a new video with you!

We’re thrilled toannounce that our analytical application has been recognized as an impactful Customer Experience software for businesses and for which we have been awarded the Best Ease of Use Badge from verified reviewers on Capterra.

Orange is a network operator and digital service provider present in 26 countries. Here is the story of Orange operating in Poland.

Have a look at how Network Perspective app guides teams to keep work-life harmony!

Have a look at how Network Perspective app guides teams to have intentional connections with other teams!

Have a look at how Network Perspective app guides teams to build bonding!

Have a look at how Network Perspective app guides teams to lower context switching!

Have a look at how Network Perspective app guides teams to get more time for deep work!

Have a look at how Network Perspective app guides teams to spend less time on meetings!

Have a look at how Network Perspective co-pilot app guides teams toward working smarter!

How can you better understand team performance through data? 🤔We love inspiring conversations - and this was undoubtedly one of them.Peter Benei - thanks a lot for inviting Anita Zbieg, PhD to this talk and for the very intriguing questions! 🙏🎧

What if collaboration data could work for your team?

What if collaboration data could elevate your business?

Network Perspective's platform is an analytical software giving leaders data with actionable insights about teams' collaboration habits to decrease workload and boost well-being in the new reality. The platform syncs with collaboration and communication tools (G-Suite, Jira, Slack etc.) and analyzes in an ethical, impactful way teams' work patterns across six dimensions: meetings, deep work, and context switching time, intra-team bonding, cross-team learning, and work-life harmony. We bring together data, benchmarks, and actionable insights to help people leaders and their teams experiment with improving work habits, syncs & connectivity to enable people-centric & high-performing hybrid organizations.

While it’s important to implement the right cross-department collab practices, it’s equally important to keep track of how well your multidisciplinary teams perform. This can be achieved by using a platform like Network Perspective, which helps you understand which cross-functional teams are doing a great job to maximize business outcomes, and where the processes call for refinements.

An increasing number of businesses are now using Organization Network Analytics platforms to analyze employee data and improve their satisfaction and productivity levels. However, wrapping your head around Workplace Analytics might seem daunting at first. To give you a helping hand, we’ve listed a few introductory readings that will explain what ONA brings to the table.

Our knowledge of hybrid and remote teams is still a greenfield compared to research on teams working in one location.🔘 What factors should wepay attention to?🔘 How to create apractical model of hybrid work?We operate according to the principle "you can manage, what you are aware of".Anita and Iza shared the knowledge about metrics & benchmarks built on 20K observations of how remote and hybrid teams work. Based on intuitive data visualisation, hints from high performing tech teams, and solid ethics upfront.They presented the model of work habits that boost team's collaboration, performance & well-being, including work patterns, teamwork, cross/team routines, meeting time and quality, focus time and work-life harmony. Are the challenges close to your heart?Check it out!

CD PROJEKT RED is a world-renowned videogame development studio, famous for the Witcher games, GWENT: The Witcher Card Game as well as for Cyberpunk 2077. Till the end of 2020, over 50 million copies of The Witcher, The Witcher 2: Assassins of Kings and The Witcher 3: Wild Hunt were sold worldwide.

The pandemic has changed the way companies approach employee experience, it’s no longer about fancy offices and endless perks. To be able to work effectively in a hybrid or remote model, organizations have to turn into data analytics. And this is the exact approach that Salesforce follows. Ernest Ng, VP, Global People Strategy and Analytics, Salesforce says that “Because we are growing at such a fast pace, as a company, workplace analytics is really key to helping us scale efficiently and effectively”.

Whites uses the Network Perspective app to provide teams with continuous feedback about work habits and syncs. The two main challenges of remote work refer to teams’ workload & time management and teams’ well-being and connectivity. More time is spent on collaboration, and on the other hand the intra-tem connectivity and connectivity of new employees is much harder. 

Collecting, analyzing and sharing data can have a massive impact on your organization. However, it’s not enough to share your findings with your HR team only. You should make sure that every single team can freely access, understand and act on people's data. Turn your Workplace Analytics into a self-service for teams, just like Dropbox did.

Once putting the data about work & collaboration patterns in the hands of people leaders & teams, they get a full, more objective and continuous overview of the work habits and experience rooted by them. We strongly believe that leveraging and better understanding of data is the key to improving the future workplace in an impactful way and effectively selecting initiatives not for symptoms, but for root causes.

Tech firms are quite peculiar; they have highly qualified employees, high attrition rate and use specific tools.As you can imagine, their workplace analytics is also rather specific. For this reason, it’s worth looking at how the biggest tech firms such as PayPal, Microsoft and Google approach workplace analytics and share a few tips on how you can do it effectively at your organization.

1,7 year is the average tenure for employees in 10 biggest tech companies in the last few years (Business Insider, 2017). €17M yearly cost at a 1000-people company is calculated based on: current employee attrition rate at an average level of 20-30% for tech, coming managers’ attrition rate at a level of 40-60%, and attrition cost up to 150% of annual salary (40K EUR).

Key hybrid reality metrics – active and passive listening data

Last Friday, we held the second of six webinars for the tech industry.Challenge#2 | Mitigating team’s collaboration overload / lack of collaboration🎯 How big is the problem of too many meetings & work interruptions?🎯 How does it impact burnout, well-being, absenteeism, and attrition?🎯 What can be done to mitigate the workload in an evidence-based way?

Pre hybrid metrics – selective passive listening data

Pre hybrid metrics – key active listening data

The first in a series of six webinars is behind us!Challenge#1 | Planning team’s work from home & office🎯 How are companies planning hybrid work?🎯 What are the best practices?🎯 What’s the most challenging? 🎯 How can data help?These and other were discussed during the webinar last Friday with our special guests: Jessica Reeves, PHR and Zuzanna Przybyla.

Employee experience 4.0

We are starting a series of 6 webinars dedicated to HR, organization development, and work tech decision makers from IT companies. ‍ Hybrid Evolution & Great Attrition addressed in a data-informed way - webinar series

Hybrid work - why measuring it?

Network Perspective | Passive listening | What is ONA?‍

Network Perspective video on how our platform enables people leaders with advanced workplace insights.

Social collaborative learning has always been an important asset for businesses – however, the way we approach peer 2 peer collaboration has changed due to COVID and the introduction of hybrid work. Despite having the right digital tools that offer great social learning possibilities, employees fail to engage due to digital overload.

We recently discussed the four pillars of ethics and trust in Workplace Analytics – privacy, security, eliminating bias, and people impact. In this article, we’d like to further discuss how – by recognizing these four elements – you can safeguard employee data and build their trust. We discuss examples of use cases and some of the best Workplace Analytics implementations below – use them as inspiration for your own project!

If you’re considering implementing Workplace Analytics software at your business (or are looking for a more ethical way to process employee data), it’s important to check whether it abides by the four pillars mentioned above. Your PA platform needs to respect privacy, secure data to prevent breaches, eliminate biases, and genuinely impact your people in a positive way.

Deep work and multiple context time are two metrics that let you assess productivity and perceived sustainability among employees. They are best analyzed jointly, as they give you an overview of the deep work/multiple context work time and point to any areas that require improvement.

Depsite the fact that many industries were forced to cut costs amidst the recession, the Workplace Analytics market was spared from this scenario. Namely, according to a study by Red Thread Research, it has witnessed a 35% annual growth rate between 2019 and 2020.

Company workload during the pandemic often translates to longer working hours. For some employees, with no office environment, the line between work and free time begins to blur. As a result, they suffer from significant overload, including those of physical, emotional, and informational nature.

It’s hard to imagine our lives without Internet access and mobile phones. We’ve grown accustomed to being constantly interrupted both at home and at work. Lack of time for deep work, however, has a negative impact on productivity – an issue which has brought more concern now that most businesses have moved to remote work models. We took a look at how the length of deep work streaks impacts employee productivity and how you can measure them for your business.

While leaders are empowered to make business decisions and to manage people, they lack the right resources i.e. tools and data that would enable them to do it effectively. Employee data is still frequently perceived as the domain of HR – access to it, however, is still limited. This perception has to change, company leadership has to gain access to predictive and prescriptive data that will help them effectively operate in the fast-changing business world.

One of the biggest challenges while working in a hybrid environment is staying innovative and sharing knowledge. Why is that? Hybrid teams tend to create silos, which results in less peer-to-peer interactions with people from various teams across the organization. Science suggests that this can have a negative impact on a company’s innovativeness.

The ability to focus on cognitively demanding tasks is the most important team productivity factor. In fact, as noticed by Cal Newport, “deep work is like a super power in our increasingly competitive twenty-first century economy. And yet, most people have lost the ability to go deep – spending their days instead in a frantic blur of e-mail and social media, not even realizing there's a better way”. In addition, what we’ve seen during the pandemic is that a (wrongly executed) remote work model can have a detrimental effect on our teams’ productivity levels.

65% of workers said that meetings keep them from completing their own work.

What companies are doing in passive listening and what results they observe?

Successful companies no longer evaluate their teams through the prism of efficiency. As proven by a number of successful companies, including Intercom, GitLab, Boeing, and General Electric, the spotlight should be set on performance, as it better suits today’s organizational structures. In order to thrive, it’s essential to build High Performance Teams.

While the requirements towards leadership in the pandemic era haven’t changed significantly, the expectations in regards to them are much higher. Managing people is no longer solely the domain of HR departments; it’s now also become the key responsibility of team managers.

While meetings are a vital element of effective collaboration, if there are too many of them, they can become overwhelming. In America alone, 11 million meetings take place every day, out of which a third is considered unproductive. This lost productivity costs companies $37 billion annually. What’s worrying is that the switch to remote working caused by the pandemic has doubled the number of meetings from 7 to 14 a week.

In recent years, a lot of focus has been drawn towards guaranteeing the well-being and work-life balance of employees, and how leaders can support their team. However, not enough is being said on how this can take a huge toll on leaders. Especially now during COVID, they’re often overwhelmed with the number of meetings and forced to work after hours, which leads to burnout. Organizations must take care of their leaders first.

Despite serving as a real eye-opener for many organizations, customer engagement surveys come with their own sets of limitations. In order to give valuable insights and improvement ideas, they need to be paired up with People Analytics tools (i.e., a mix of active listening & passive listening employee engagement methods).

To ensure that their people leadership capability building strategy is future-proof, organizations will need to focus on two areas – embracing a selective-intensive people leadership approach and knowing how to access and analyze team data to make more agile-based decisions.

Workplace analytics measures employee behaviors and analyzes them to improve people and business performance. If implemented right, it might become a great business advantage for companies operating in the New Normal. Nowadays, the main challenge is to keep a sense of belonging among employees who work remotely. Workplace analytics gives leaders access to data linked with productivity, engagement, turnover, etc. This, in turn, helps them keep their employees happy rather than isolated. They are able to better lead their teams.

HR leaders and directors have always been exposed to various challenges. However, after switching to remote work their number has either grown or current challenges gained in strength. We have talked to HR leads in tech organizations to identify the current problems they’re facing as well as how workplace analytics can help in tackling them.

The metrics that companies currently focus on while calculating employee turnover including: employee journey, business unit, reason for leaving focus on the current state only, and do not provide any social context. Without it, businesses lack any abilities to predict when employees start thinking about exiting the company, and as a result can’t prevent it. Paying attention to metrics like workload, level of support, and learning opportunities let organizations better foresee when employees are about to quit.

Operating in a hybrid model appears to be a perfect compromise between full-time, office based work and the convenience of working from home. That being said, ‘hybrid’ means different things for different companies. For some, it’s a way to use up their current office lease before a 100% move to a remote work model. Meanwhile for others, it’s more about creating spaces for collaborative tasks and integration, and reserving in-house for individual, deep focus work.

Making sure that your team has enough time i.e. at least 2 hours a day for deep work and reducing context switching is necessary to maintain high productivity. Jumping between tasks results in 80% productivity loss, which has a detrimental effect on employee performance. One of the best ways to make sure that your employees have enough time for deep work is by creating routines and tracking data. For this reason, we recommend using a platform like Network Perspective that will give you access to invaluable insights about how your teams work.

According to a PwC survey which included 1,000 senior executives, companies who heavily rely on data are three times more likely to make good business decisions than those who are not as data reliant. Even though access to workplace data plays a vital role in making data-informed decisions, data alone simply isn’t sufficient. People leaders need to be able to properly interpret it to be able to implement improvements.

mBank / Poland's fourth largest universal banking group and a world icon when it comes to mobile banking and innovations.

Workplace Analytics can bring a lot of benefits to the business without violating privacy laws or making your employees feel ambushed. In order to make this happen, you should analyze data on a team, not a per-employee level. The success of your organization doesn’t come down to analyzing an individual, but requires scale – i.e., understanding data for the entire team. Furthermore, traditional Workplace Analytics tools miss out on 99% of work experience-related data, which provide a variety of actionable insights for the business.

Talent attraction and retention are one of the biggest challenges for organizations of all shapes and sizes. The success of HR BPs is often measured by the proportions between the number of people who stay and leave the company.

Operating in the New Normal requires businesses to focus on resilience rather than efficiency, making the employee experience a priority. This will positively impact organizational growth, and help you perform better than the competition. However, to create a great employee experience, executives must have access to data, and that’s where people analytics comes into play.