October 8, 2024

Change group Direct Messages into chat channels

If you are in a group Direct Message (DMs) with multiple people, you can change it to a private channel, in order to:

  • Avoid extra pings and notifications – in a Direct Messages group everyone is notified about everything
  • Let people know what the conversation is about, as a channel needs to have a topic
  • Allow additional team members to be added or removed from the channel

To convert a group DM to a private channel:

We recommend using public chat channels instead of private ones, as they are searchable across the company, and there is no knowledge loss. Hence, as a second step, you can make the channel public, if it is not confidential.

If you're not an owner of a group or channel, here is how to find an owner: Link

Read more here: Link

Here's weekly context switching time in a team → reduce notifications by using chat channels instead of group Direct Messages

Context switching increased across the last month by 0:36 hours per week per employee. Value 3 hours and 34 minutes is below (within range) Work Smart maximum of 15 hours

Who is already doing it?

GitLab: Link

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